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Frequently Asked Questions

How long does the booking process take? What methods of payment accepted? Can I use more than one payment method to pay for a reservation? And more.

To list your property with Primevista Holiday Homes, it must meet certain basic standards, including safety regulations and being fully furnished. The property should also be equipped with essential amenities to provide guests with a comfortable stay. We assist in ensuring compliance with all relevant local laws and Dubai Tourism and Commerce Marketing (DTCM) regulations, guiding you through the necessary steps.

To get started, simply contact us to schedule an initial consultation. Our team will visit your property to assess its suitability for short-term rentals. After this, we handle all aspects of the listing process, including professional photography, creating an optimized online listing, and setting up the pricing structure. We’ll manage the entire setup for you, ensuring the property is well-positioned on leading rental platforms.

The potential income from your property depends on various factors, including its location, size, amenities, and the seasonal demand in your area. Primevista analyzes these factors to provide a customized projection of your rental income. Our pricing strategies are designed to ensure competitive rates that maximize your revenue potential, while maintaining a high occupancy rate.

Primevista implements several measures to ensure your property remains safe and secure. We conduct thorough guest screening, require a security deposit before each guest’s arrival, and carry out property inspections after every stay. In addition, we provide 24/7 guest support to handle any issues that may arise, ensuring your property remains in optimal condition at all times.

In the unfortunate event that your property is damaged during a guest’s stay, we handle the situation professionally. We inspect the property after check-out, assess the extent of the damage, and deduct repair costs from the guest’s security deposit. We also manage all repair work to restore the property quickly. You will be kept informed throughout the process, ensuring transparency and minimal disruption.

Primevista uses a multi-faceted approach to marketing and promotion. We create a professional listing with high-quality photos, optimized descriptions, and a tailored pricing strategy to attract the ideal demographic. We also leverage multiple booking platforms like Airbnb, ensuring your property receives maximum exposure. Our goal is to achieve high occupancy rates while maintaining premium standards for guests.

Our property management services are competitively priced and structured either as a percentage of the rental income or as a flat fee, depending on your specific needs and preferences. The fee covers all aspects of management, including marketing, guest communication, booking management, cleaning coordination, and compliance with local regulations. We will provide you with a detailed breakdown of our fees during the initial consultation.

We use a data-driven approach to determine the most competitive rental rate for your property. By analyzing local market trends, competitor pricing, and seasonal demand, we recommend a rate that maximizes your income potential while ensuring consistent bookings. We also continuously monitor and adjust the rate as necessary to stay competitive in the market and increase your property’s occupancy.

As the property owner, your primary responsibilities include ensuring the property is well-maintained and meets the required safety standards. You will also need to keep the property stocked with essential supplies, such as linens, towels, and kitchenware, as per the checklist provided by Primevista. Compliance with local regulations is necessary, but we assist in managing the required paperwork and documentation.

Primevista Holiday Homes provides a comprehensive range of services to ensure your property is expertly managed and generates consistent income. Our key responsibilities include:

Marketing and Promotion: We create a high-quality listing for your property, including professional photography, detailed descriptions, and targeted marketing strategies to attract guests. We market your property across multiple platforms to maximize exposure and bookings.

Pricing and Revenue Management: We develop a dynamic pricing strategy based on market trends, competitor analysis, and seasonal demand. This ensures your property is priced competitively to generate maximum income while maintaining high occupancy rates.

Guest Communication and Booking Management: Primevista handles all guest communication, from initial inquiries to post-check-out feedback. We manage bookings, confirmations, cancellations, and any special requests to ensure guests have a smooth experience.

Reservation and Calendar Management: We manage your property’s booking calendar across all platforms, ensuring real-time synchronization and avoiding double bookings. You can also block out dates for personal use if needed.

Legal Compliance and Documentation: We ensure your property meets all legal requirements, including DTCM regulations and the submission of necessary documents. We also handle the collection and remittance of any required taxes on your behalf.

Security Deposit Collection and Return: A security deposit is collected from guests prior to check-in. After each guest’s stay, we inspect the property for damages. If any issues are identified, repair costs are deducted from the deposit. If no damages are found, we ensure the deposit is promptly returned.

Professional Cleaning and Maintenance Coordination: We arrange professional cleaning services before and after each guest’s stay to ensure the property remains in excellent condition. Additionally, we coordinate any required maintenance to keep the property safe and functional.

Check-In and Check-Out Services: We provide a hands-on approach by being physically present during guest check-ins and check-outs. This ensures a smooth process and gives us the opportunity to address any immediate concerns or questions guests may have.

24/7 Guest Support: We offer round-the-clock support for guests during their stay. Whether they need assistance with the property or have specific concerns, we are available to provide solutions quickly.

Financial Reporting and Owner Payments: Primevista provides detailed financial reporting, giving you full visibility into your property’s performance. Rental income is paid to you on time according to the terms of the contract, ensuring full transparency and financial security.

Great service. Exceptional rentals. Professional support.